Hard to find ‘Pay My Bill’
Patients cannot find it or give up.
Healthcare revenue capture optimization
✦ The always-on layer for healthcare revenue capture
Capture patient payments
when patients are ready to pay.
Improve collections without replacing Epic, processors, or existing workflows. EzeePrompt helps healthcare organizations engage patients, collect payments, and improve financial performance.
◇ Existing stack friendly • Always-on capture • Patient-first experience
Payments collected$2.45M ↗ 18.6%illustrative metric
Appointments booked1,243 ↗ 22.1%illustrative metric
Reminders sent12,842 ↗ 15.3%illustrative metric
Call containment76% ↗ 12.5%illustrative metric
Revenue impactPayments collected
↗ illustrative$3M$2M$1M$0
Accounts in collections
$3.62MTotal
First-party (internal) $2.31M Third-party (placed) $1.31M
View collections →✦
AI-powered automation. Human-centered healthcare.Every patient interaction becomes a little easier.
↗The problem is costing you
Every friction point
means lost revenue.
When patients are ready to pay, every extra step is an invitation to abandon the process.
Patients cannot recall the account
People are asked for an account or bill number they do not have.
A live person is required to pay
Voicemail and business-hour limits make patients call back later.
Payment plans are hard to set up
Manual approval and confusing steps create lost opportunities.
The EzeeSolution
More revenue.
Happier patients.
Less work for your team.
EzeePatient makes it easier for patients to pay—anytime, anywhere—while giving your team powerful tools to collect more.
♙EzeePatientPatient engagement
◉
Easy for patients
A simple, intuitive experience with less friction.
◷
Works 24/7
Capture revenue after hours, on weekends, and when your office is closed.
$
More collections
Give patients more ways to pay and more ways to say yes.
↗
Less work
Automate routine payment and communication tasks for your team.
Three ways to pay
Give patients
the choice.
More options. More convenience. More payment completion.
Voice Prompt or Touchtone
Patients can pay securely using an automated voice experience—no live agent required.
Website
A fast, secure payment experience that remembers the account and reduces steps.
Chat
A real-time conversational experience that helps patients find answers and pay.
Straight from the brand deck
The screens patients
are meant to see.
These are the original deck compositions, now brought into the landing page so the EzeePatient Pay and EzeeCollect experience is visible—not abstract.
Built for the moments that matter
We do the work—
so patients don’t have to.
Turn a confusing payment journey into a guided, patient-friendly experience that works with the systems you already have.
Account summary
Statement date05/01/2024
Patient nameJohn Doe
Total charges$1,250.00
Insurance payments-$750.00
Balance due$450.00
Smart account recall
Recall the account instantly with just a phone number or basic information. Show the balance, insurance payments, adjustments, and remaining due before payment.
Payment plans & negotiation
Flexible options help more patients say “yes.” Set up payment plans that fit a patient’s budget or offer a reduced one-time payment option to collect sooner.
More approvals.
More collected.
More quickly.
More collected.
More quickly.
After-hours revenue capture
Stop missing payments when your office is closed. Accept payments nights, weekends, and holidays—without more voicemails telling patients to call back.
✓ Automated payments 24/7✓ Capture revenue when competitors can’t
EzeePrompt Voice
An IVR solution
that keeps working.
Interactive voice response for after-hours payments, overflow calls during peak hours, payment plans, reduced one-time payoffs, and bill or insurance-offset verification.
- ✓After-hours payments
- ✓Overflow calls during peak hours
- ✓Payment plan setup
- ✓Negotiate a reduced one-time payoff
- ✓Verify bill status and insurance offsets
It can be either
- Voice-prompted touchtone
- Virtual assistant
- Chat
- Web
It uses the existing tech stack
- Patient billing software
- Credit card processor
24/7After-hours paymentsCurrent bills due and delinquent bills can be addressed while your team is offline.
↗Peak-hour overflowHandle more calls without asking patients to leave another voicemail.
✓Patient verificationPatients can verify bill status and insurance offsets before they pay.
EzeeCollect
Stay first-party.
Collect more.
Pay less.
EzeeCollect gives hospitals and providers an internal, patient-friendly collections workflow before escalation is necessary.
Explore EzeeCollect →1IdentifyPast-due accounts
→2Reach outFirst-party communication
→3ResolveCollect before escalation
→4EscalateOnly when necessary
Lower cost. Higher return.Keep more of what you collect and preserve the patient relationship.
One platform. More control. Better outcomes.
Keep collections
in-house first.
EzeeCollect manages past-due balances before they are outsourced—saving money, maintaining compliance, and protecting the patient relationship.
- ✓Maintain first-party status and control of the account
- ✓Operate under first-party rules, not third-party rules
- ✓Use softer, brand-friendly patient communications
- ✓Resolve more accounts earlier in the cycle
- ✓Reduce or eliminate placements to third-party agencies
- ✓Avoid higher contingency fees on face value
- ✓Improve net recovery and patient satisfaction
Easy for patients. Easy for your team.
A better experience
on both sides.
Patients get
☺ Quick and easy payments
◷ Convenient options
♡ Less frustration
◇ Better experience
Your team gets
↗ More collections
♙ Less manual work
◇ Fewer follow-ups
$ Stronger financial results
Easy to start. Easy to stay.
No onboarding costs.
Month-to-month.
Start seeing results without a long-term commitment or an expensive system replacement.
⊘
No onboarding fees
Zero upfront costs.
▦
Month-to-month agreement
Flexible. No long-term commitment.
Is this a good fit for your hospital?
Find the payment
friction fast.
Request a Payment Experience Assessment and we’ll map the moments where patients drop off, your team does manual work, or revenue waits until morning.
Request the assessment →✓Is the ‘Pay My Bill’ button easy to find?
✓Does the system recall the account automatically?
✓Can patients see their balance, insurance payments, and remaining due?
✓Can patients set up payment plans?
✓Can patients negotiate a one-time payment for less?
✓Does the payment process work after business hours?
Results to validate in your environment
More revenue.
Better experience.
The deck’s working targets are shown here as illustrative goals for an assessment or pilot—not current customer proof.
20%+Illustrative increase in payments
35%+Illustrative after-hours collections opportunity
HigherPatient satisfaction through easier payment
ImprovedOperational efficiency through automation
The EzeePrompt product suite
Every interaction,
working together.
Start with the patient experience. Extend into the revenue cycle as your team is ready.
EzeePatient Pay
Secure payments, payment plans, statements, and autopay that make it easier to say yes.
Learn more →EzeePatient Reminder
Helpful appointment and payment reminders across SMS, email, and voice.
Learn more →EzeePatient Book
Simple self-scheduling, rescheduling, waitlists, and calendar sync.
Learn more →EzeePatient Voice
AI voice agents that answer questions, share balance information, and handle calls 24/7.
Learn more →EzeeCollect
Patient-friendly early-stage collections that protect relationships and improve recoveries.
Learn more →Built for healthcare. Designed for results.
Make it easy
to collect more.
Patients get a better experience. Your team gets better tools. Your organization gets better results.
↗
Increase revenue
Collect more and get paid faster.
♙
Improve patient experience
Make every interaction simpler.
⚙
Reduce operational costs
Automate routine work for your team.
◇
Stay compliant
Designed for healthcare and built around trust.
The EzeePrompt platform advantage
Built around the way
your team already works.
AI & machine learning
Automation that handles repeatable work without losing the human touch.
Omnichannel engagement
Meet patients by phone, text, email, chat, or web.
Real-time analytics
See what is working and where revenue is getting stuck.
Seamless integrations
Connect to your existing billing and payment stack.
The brand system
Better for patients.
Better for your hospital.
One mission: complete revenue cycle automation. The deck positions EzeePrompt as AI automation for healthcare, with EzeePatient as the patient engagement platform and EzeeCollect as the early-stage collections platform.
Patient firstWe simplify the payment experience so patients can focus on what matters.
Results drivenMore collections. Less effort. Stronger financial outcomes.
Trusted & secureHIPAA-compliant, enterprise-grade security built for healthcare.
Smart automationAI-powered tools that work 24/7 so your team doesn’t have to.
Brand voice: Clear. Confident. Caring. Innovative. We speak with clarity and empathy. We deliver with impact.
EzeePrompt Easy. Efficient. Effective. www.ezeeprompt.com
Campaign taglines from the deck
“Capture Revenue Even When You’re Closed—Without Replacing Your Stack.”“Don’t Miss Revenue After Hours—No Stack Replacement Required.”“Revenue Doesn’t Stop When You Close. Neither Do We.”“Capture What You’re Missing—Even When You’re Closed.”“Turn Missed Moments Into Revenue—No System Changes Needed.”“Always-On Revenue Capture—No Stack Replacement Required.”“Extend Your Revenue Cycle Beyond Business Hours.”“An Always-On Layer for Revenue Capture and Recovery.”“Closed? Still Getting Paid.”“Revenue Doesn’t Sleep.”“While You’re Closed, We’re Working.”“Lights Off. Revenue On.”
The category we are building
Healthcare revenue
capture optimization.
We are building authority around patient payment friction, after-hours healthcare collections, self-service patient payments, revenue capture optimization, and patient financial engagement.
Patient payment capturePayment completionAfter-hours collectionsHealthcare payment experienceSelf-service healthcare paymentsPatient financial engagement
Marketing ideas from the deck
Become the authority
on the missed moment.
The site is structured to explain the problem fast, own a clear category, and turn the Payment Experience Assessment into the next step—not a generic “Book a Demo.”
Different thanRCM companiesPayment gatewaysPatient financing
Growth workstreams✓ SEO strategy✓ Homepage wireframe✓ LinkedIn content calendar✓ Webinar funnel✓ Retargeting ads✓ Google Ads campaign✓ Healthcare landing pages✓ Lead magnet strategy✓ Brand positioning✓ Become the recognized healthcare revenue authority
Authority topicsPatient payment frictionAfter-hours healthcare collectionsSelf-service patient paymentsRevenue capture optimizationPatient financial engagement
Two assessment tracks
Make the payment
friction visible.
The deck includes both a Patient Payment Process Assessment and a Hospital Payment Process Assessment. This page keeps those checklists visible so a team can arrive prepared.
Patient Payment Process Assessment✓ Phone payment experience✓ Online payment experience✓ Payment plan setup✓ Payment methods accepted✓ Automation & AI capabilities✓ Patient communication & reminders✓ After-hours payments✓ Collections & revenue recovery✓ Challenges: unpaid balances, long hold times, payment confusion, portal abandonment, manual plans, limited options, and high staff workload
Hospital Payment Process Assessment✓ Payment channels✓ Bill access & balance inquiry✓ Payment plans & financial assistance✓ Payment processing✓ Patient communication✓ Staff & workflow✓ Reporting & reconciliation✓ Challenges: call volume, low payment adoption, missing balance information, too many steps, payment abandonment, delayed posting, and after-hours collection gaps
Payment experience opportunitiesAccept payments 24/7/365Reduce live-agent callsIncrease payment plan enrollmentCapture more payments after hoursImprove online payment experienceReduce third-party collectionsImprove patient satisfactionSimplify the payment process
Let’s make it easy.
Better for patients.
Better for your hospital.
Start with a Payment Experience Assessment—not a generic demo. We’ll look at where patients are ready to pay and where your current process makes them wait.
The EzeePromise
We make it easy to collect.
So you can focus on what matters most.
♙Better experiencePatients get simple, convenient options.$Better resultsMore collections. Stronger cash flow.♧Better efficiencyAutomated workflows reduce manual work.◇Better trustSecure, compliant, and reliable.